Patients are important for chiropractors. They allow the chiropractor to keep a steady stream of new patients and inject meaning into their practice as they help relieve symptoms for individuals in their community. Of course, patients also keep the clinic running profitably and allow the clinic to expand patient services. Retaining patients is important, too, for gauging success metrics like patient satisfaction and referral sources.

Most practitioners are highly aware of the importance of maintaining medical malpractice insurance coverage to protect themselves financially in the event of a malpractice claim. However, practitioners are less aware of the administrative claims they could face.

In a word, yes. Many chiropractors significantly underestimate how much a breach will cost, and think they can self-insure it. Outlining what will happen in the event of a breach is very useful when understanding the value of cyber liability coverage. Below are a variety of claims scenarios that help illustrate the severity of cyber claims, and how widespread cyber breach activities are throughout the healthcare industry.

Scenario 1
Employees of a large chiropractic group discovered that their email accounts were not accessible. The group’s IT department investigated and discovered that a ransomware attack infected 10 servers and 50 workstations. The group had to close operations for two business days and suffered losses in relation to the event.

Cyber insurance covered a total of $83,050, as follows: