To have a thriving practice, you must have patients. While it is great to get new patients, it is important to focus on retaining established patients, too. If you create loyal patients, they not only return to your office for appointments, but they promote your practice to their friends and family which is great for business.
OUM Risk Management Specialist
Recent Posts
Strategies for Patient Retention
Apr 14, 2025 12:54:26 PM / by OUM Risk Management Specialist posted in Practice Management
You Just Received a Negative Online Review… Now What?
Apr 14, 2025 12:51:53 PM / by OUM Risk Management Specialist posted in Practice Management
All healthcare professionals like to receive positive online reviews. It’s a great way to let people know about you and the exceptional care you provide. Which, in turn, can help send new patients your way.
Chiropractic Treatment of Sports-Related Injuries
Mar 12, 2025 9:28:12 AM / by OUM Risk Management Specialist posted in Risk Management
In the United States alone, approximately 8.6 million sports-related injuries are reported each year. All types of sports have a potential for injury, whether from the trauma of contact with other players or from overuse or misuse of a body part. By far, the most common injuries are sprains and strains.
The Role of Informed Consent in Patient Care and Medical Liability
Mar 10, 2025 2:53:25 PM / by OUM Risk Management Specialist posted in Risk Management
As a doctor, you use your knowledge, experience, and medical judgment to determine the best course of treatment for your patient. However, adult patients with decision-making capacity have the right to choose or refuse to follow your treatment plan.
So, Your Chiropractic Practice is Growing? What to Keep in Mind for Patient Selection
Feb 10, 2025 2:23:12 PM / by OUM Risk Management Specialist posted in Practice Management, Claims
Patients are important for chiropractors. They allow the chiropractor to keep a steady stream of new patients and inject meaning into their practice as they help relieve symptoms for individuals in their community. Of course, patients also keep the clinic running profitably and allow the clinic to expand patient services. Retaining patients is important, too, for gauging success metrics like patient satisfaction and referral sources.
Practicing Culturally Competent Healthcare
Feb 6, 2025 1:48:52 PM / by OUM Risk Management Specialist posted in Practice Management
The Need for Fairness in Healthcare
In a perfect world, healthcare access and provision would be fair for all people, regardless of ethnicity, race, religion, gender, socioeconomic status, geographic location, language, age, disability, and other variables. Unfortunately, this is not always the case. To help address disparities in healthcare and improve patient outcomes, here is some guidance for practicing patient-centered and culturally competent healthcare.
Chiropractic Care and Cardiovascular Disease – A Risk Management Perspective
Jan 22, 2025 1:55:37 PM / by OUM Risk Management Specialist posted in Risk Management
According to the U.S. Centers for Disease Control and Prevention (CDC), cardiovascular disease is the leading cause of death for men, women, and people of most racial and ethnic groups in the United States. Traditional treatment for cardiovascular disease often involves dietary and lifestyle changes, medication, or invasive procedures.
HIPAA Reminders for 2025: Cybersecurity & Reproductive Health Privacy
Jan 7, 2025 11:44:20 AM / by OUM Risk Management Specialist posted in Compliance
Measures to Strengthen Cybersecurity in Healthcare under HIPAA
Solo Dental Practice Hit with $70,000 Penalty for Violation of the HIPAA Right of Access Rule
Dec 4, 2024 1:01:24 PM / by OUM Risk Management Specialist
You might be wondering what a dental practice has to do with chiropractic medicine. Well, unfortunately, your chiropractic practice could be just as vulnerable to a HIPAA violation as any other healthcare practice. This recent case illustrates the devastating repercussions of failing to comply with the HIPAA Right of Access Rules. Read below to find out how this happened.
Artificial Intelligence & Medical Documentation
Sep 16, 2024 2:09:26 PM / by OUM Risk Management Specialist posted in Risk Management
Artificial intelligence (AI) is generally defined as computer systems that can perform complex tasks that previously only a human could do, such as reasoning, decision-making, or problem-solving. AI is rapidly being integrated into our world, including healthcare. Proponents of the use of AI in healthcare believe it has the potential to make healthcare more efficient, less expensive, more accessible, and safer for patients.
AI Software for Medical Documentation
One of the more common uses of AI in physician offices is software for medical record documentation. This AI software is being marketed as a tool to make documentation more accurate and less burdensome. AI medical documentation tools work by using advanced algorithms and machine learning techniques to analyze and interpret large amounts of data related to healthcare, including patient records, lab results, and clinical notes. A key component of these tools is natural language processing (NLP), which allows the AI to understand and generate human-like language.